Regional Awards throughout Autumn 2024
National Finals March 2025, ICC, Birmingham

This award seeks to acknowledge and celebrate employers’ commitment to care and how this is achieving success in delivering an excellent service. Employers should be able to demonstrate considerable acumen and entrepreneurial flair whilst at the same time having a sustained track record of delivering high quality care and managing improvement.
Is able to demonstrate substantial strengths and has a sustained track record of delivering good quality care and managing improvement.
Can demonstrate examples of leadership best practice: supervision and appraisal systems, continuing professional development, qualifications and achievements, creating a learning environment. Can show an effective workforce development plan.
Demonstrates a willingness to change to meet the new social care priorities.
Demonstrates a commitment to learning and development activities.
Demonstrates the ability to change to meet the new social care priorities.
Demonstrates good practice in person centred care and support.
Demonstrates a commitment to dignity and privacy for clients.
Is able to demonstrate how clients and/or relatives/carers participate in the development of service.
Examples of how clients have benefited/ Can show satisfaction of clients.
Can say how they achieve a caring culture within their organisation.
Can say what makes their care service special.

This award recognises the significant role of the Home Care Worker in consistently providing a high quality standard, for people living in their own homes. Evidence of dedication, awareness of colleagues and career development through training will be important elements for the judges. This category is also open to Personal Assistants.
Allows the person to make their own decisions and stay in control of their own lives
Encourages independence
Gives an excellent and dignified service to clients
Understands and demonstrates treating each person as an individual by giving a personalised service
Helps people to be more independent wherever possible
Respects people’s right to privacy (example)
Involves clients and their relatives/carers in the development of their care (if agreed by the client)
Has examples of putting in extra effort for clients – ‘going the extra mile’
Is aware of personal development, and looks for opportunities to absorb knowledge and skills. For example: mandatory training, specialist training courses of all types, reading guidance and good practice guides, using toolkits, shadowing, attending workshops and study days, using e-learning.
Uses initiative
Adaptability, alertness and responsiveness to the people they care for will be looked for by the judges

This award will be given to the Care Home Registered Manager who has demonstrated a high level of expertise together with exceptional skills in managing the complex business of running a care home. A Manager who shows vision in developing person centred care and supporting staff to meet the ever changing needs of the residents
Can show how the service is “Well Led”
Is able to demonstrate a high level of expertise together with exceptional skills in the complex business of managing a care home
A manager who demonstrates the ability to change to meet the new social care priorities – can say how they have improved the care
Demonstrates their commitment to good practice in person centred care and support
Demonstrates an understanding of meaningful activities
Demonstrates a commitment to dignity and privacy for residents
Is able to demonstrate how residents and/or relatives/carers participate in the development of service
Examples of how residents have benefited
Can show satisfaction of residents
Can give an example(s) of leadership best practice: induction; supervision and appraisal systems; continuing professional development; qualifications and achievements.
Can say how they have improved these or why they work well
Can give an example of supporting staff
Can show how they keep up to date with the latest information

This award will be presented to an individual who can demonstrate the significance of maximising client independence and choice, whilst respecting and maintaining privacy and dignity at all times.
Is able to explain what they mean by dignity
Explains ways to influence others to enhance the dignity agenda (Rights, choices, respect etc.)
Provides services that protect, support and promote the dignity in health or social care contexts, in particular, services that encourage respect, privacy, self-esteem, social inclusion and autonomy.
Has examples of making a difference to individuals or organizations – sometimes against the odds!
Has plans to further improve what they do and is able to explain these and the reasons why
Demonstrates the importance of a team approach in achieving improvements in the Dignity Agenda
Is able to identify the skills/attitudes/training needed by staff
Is able to demonstrate the benefits of this approach for clients and staff
Feedback from the people involved and/or people receiving services that they find the service to be an exceptional experience in terms of the way they have been treated with dignity and respect.
Are they a Dignity Champion and if so how have they used that role in their work?

This award will be presented to the team who are able to best demonstrate a shared vision and agreed goals. The team should have a leader whose role is known and accepted and who takes personal responsibility for their tasks. Teams should have an excellent communication process and each member’s skills should be recognised within the team. Demonstrating a commitment to dignity and privacy for clients and also respect for team members is paramount.
The team should be able to demonstrate they are ‘Well-led’
The best team should be able to demonstrate a shared vision and agreed goals
Has a team leader whose role is known and accepted
Team members who are clear on what their role is, and who take personal responsibility for their tasks
Team has good communications processes – which work
Team can demonstrate co-operation, mutual support and trust
Skills are recognised within the team
The team understands the importance of a high level of morale
Can demonstrate good practice in person centred care and support
Can demonstrate a commitment to dignity and privacy for clients – also respect for team members
Is able to demonstrate how clients and/or relatives/carers participate in the development of service
Each member is aware of their own personal development, and looks for opportunities to absorb knowledge and skills which will benefit performance of the team in giving excellent service to clients. For example: training courses of all types, reading guidance and good practice guides, using toolkits, shadowing, attending workshops and study days, using e-learning, sharing best practice.
The team is able to deal effectively with conflict
The team is able to show they have special qualities
The team does not stereotype or make assumptions

This award will recognise an excellent, person centred service to clients,demonstrating dignity and respect through ancillary services, (for example, handy persons, cleaners and receptionists).Candidates should be able to provide examples of initiatives and excellence in their work and pride themselves on outstanding client feedback.
Gives an excellent service to clients
Understands and demonstrates treating each person as an individual
Shows respect to clients and treats them with dignity
Can demonstrate excellence in their job (how)
Uses initiative (example)
Takes special pride in their work
Has received praise from clients

This award will recognise the person who has shown exceptional entrepreneurial skills in identifying, developing, implementing and establishing a new service; or a new administrative system; or the launch of a new product. This new innovation must demonstrate benefits for staff, the business and users of the service.